FAQs

Frequently Asked Questions

Here is a list of our most commonly asked questions.

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What sizes of dumpsters do you offer?

We currently offer a 13, 17 and 21 yard dumpster. Each has similar length and width making them versatile for varying projects. The main difference is the height of each container.

How do I know which dumpster size is right for my project?

We are happy to speak with you about your needs to help you decide. Smaller dumpsters are used for heavier objects such as rock, concrete, roofing materials etc. The larger dumpsters are used for bulky items such as tree and yard debris, boxes or old furniture.

What are your rental periods, and can I extend if needed?

Our rental periods are set as 2 and 7 day rentals but can be customized to suit your needs. We have our pricing listed on our "Pricing and How It Works" tab. You can extend with adequate notice

Do you offer same-day delivery?

Yes! We pride ourselves on Rapid service. If you need same day service and we have a dumpster available, we will do our best to accommodate your needs.

What materials can I put in the dumpster?

Most materials are accepted. We will help you identify the most cost effective size dumpster for your needs. For example, heavy items such as roofing materials or dirt and rock would be limited to smaller dumpsters to prevent overfilling.

Are there any prohibited items?

We do not accept hazardous materials, tires, batteries, medical waste, contaminated soil or asbestos.

How much weight is included in the rental price?

We include 1 ton of dump material with each rental.

What are the additional charges for overweight dumpsters?

An overweight dumpster may result in not being able to be lifted onto the truck. This would cost the customer $125 and result in the customer needing to unload the overage. Also, overfilling a dumpster (over the top rail) would cost the customer $100. We need to be able to place a cover over the top of the dumpster for safe transport.

Do I need to be present for delivery and pickup?

You do not need to be present. We will connect before delivery and ensure we are clear on where the dumpster is to be placed.

Where can the dumpster be placed on my property?

We will do our best to accommodate your needs. Our only limitation is where we can maneuver the truck and trailer. There is a fee of $25 for a driveway drop. This helps us to take precautions to protect your property.

Do I need any permits to have a dumpster on my property?

No permits are required. If you have an HOA, it would be a good idea to check with them to ensure there are no restrictions.

How far in advance should I book my dumpster rental?

The more time you give us the better. We are a growing business and our dumpsters are rented constantly. To ensure we have what you need please call as early as you can. Or use our website to enquire.

What happens if I fill the dumpster before the rental period ends?

Contact us when you are finished and we will arrange a pick up for you.

Do you offer special rates for contractors or long-term rentals?

We do have special rates for contractors. We can work out agreements for long-term rentals as well.

How do I schedule a pickup when I'm finished with the dumpster?

We will pick up on the agreed upon date or if you are finished you may contact us and we will pick it up asap.

What forms of payment do you accept?

We accept cash, check and credit. We also have digital payment setup for Zelle or Venmo.

Are your prices all-inclusive or are there additional fees?

Our rental price is set and agreed upon up front. The additional fees are the dump fees based on the quantity being dumped and any incidentals that may occur. For example, if the dumpster is overfilled, too heavy or blocked and unable to be picked up. These could all result in an additional fee.

What happens if I need to cancel or reschedule my rental?

We understand things happen. We will work with our customers and their needs. Unfortunately if there is a same day cancellation we will charge the customer $100.

Do you provide any loading assistance or is it self-service?

We do not provide loading assistance. This will be self service. If you have a specific need please ask. We really want to make your experience as good as it can be.

How do I ensure I don't overfill the dumpster?

Let us help you with this part of the rental. It can be difficult to visualize what volume of materials can be loaded in each dumpster. Let us use our expertise for this question.